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Enjoy an expanding catalogue of exclusive content that serves the needs of owners, asset managers, property managers and operations and maintenance professionals.
- Professional Development
Cross-Training Strategies for Small Property Management Teams When your property manager calls in sick and nobody else knows how to handle the emergency tenant situation, you've discovered the hidden vulnerability of running lean operations. Small property management teams ope [...] - Workforce Development
Three Lessons in Leading CRE Teams Leading and cultivating teams are two of the most enjoyable facets of my job. Leadership in commercial real estate is an ever-evolving journey that requires constant learning and adaptation as well as a unique blend of s [...] - Professional Development
The Building Block for Efficiency: Your Team In any division of property management, whether it’s office, retail, medical, or industrial, embedding efficiency into every aspect of our job is not only necessary but also expected by both our clients and our company [...] -
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The Wellbeing Toolkit for Managers and Teams Explore the essential role of wellbeing in the workplace. Designed for property managers, team leads and members of their team, this program provides tools and strategies to promote a culture of support, connection, and [...] - Tenant Experience
The Customer Experience Punch List – Phil Mobley Creating a positive customer experience begins long before the tenant walks through the door. Phil Mobley, a principal with Koine Communications, explains what he thinks professionals should consider when crafting a cust [...] - Leadership, Wellbeing
Mindfulness as a Leadership Competency The on-call phone rings. The emails for your property manager are beginning to pile up. A tenant’s electrical is on the fritz. This is the schedule for the day. When you hear someone tell you to work mindfulness and se [...] - Soft Skills/Interpersonal
Teamwork Makes the Dream Work: Creating Effective and Cohesive Teams Every year, sports teams around the nation pick a few players to join their franchises. Fans celebrate and criticize the choices of their team. However, the art of creating a group of people that not only works well, but [...]
